Privacy Policy

Information We Collect

The information we collect depends on how you interact with us.

• Contact and newsletter information: Your name and email address when you submit a contact form or sign up for emails. You may be able to sign up without providing your name.
• Purchase information: Information about the product you purchase, your order, and the email address associated with the order. Our payment processors, SamCart and Stripe, process payment information. We do not store full payment card details on our website. The processors may provide us with limited payment or transaction information needed to confirm and fulfill your order.
• Website and analytics information: We use Google Analytics to understand how visitors use our website. This may include information about your browser or device, pages visited, actions taken on the website, and identifiers or approximate location information collected through cookies or similar technologies.

We do not ask you to provide sensitive personal information through our website.

How We Use Information

We use personal information to:

• Process and fulfill orders and provide access to purchased products.
• Send emails you request, including newsletters and other updates. You can unsubscribe from marketing emails at any time.
• Respond to questions and provide customer support.
• Understand website traffic and improve our website and products.
• Protect our business, prevent misuse, and meet legal obligations.

How We Share Information

We do not sell your personal information.

We share information only as needed to operate our business, including with:

• Payment processors: SamCart and Stripe process payments and help us confirm transactions.
• Analytics providers: Google Analytics helps us understand website traffic and usage.
• Email service providers: Microsoft, which hosts our email, helps us send emails you request.

These providers process information to provide services to us and may handle it under their own privacy policies. We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a business transfer, such as a merger or sale.

Cookies and Similar Technologies

Cookies and similar technologies help the website function and allow Google Analytics to collect information about website use. You can adjust your browser settings to block or remove cookies. Some website features may not work as intended if you do so. Where required by law, we will provide appropriate choices about cookies or similar technologies.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, such as fulfilling orders, maintaining business and tax records, providing requested communications, resolving disputes, and meeting legal obligations. How long information is kept depends on its type and purpose.

If you unsubscribe from marketing emails, we may retain limited information needed to record your request and avoid sending you further marketing emails.

Your Choices and Privacy Rights

You can unsubscribe from marketing emails by using the unsubscribe link in an email. Unsubscribing from marketing emails does not stop necessary order or service-related communications.

You can request access to, correction of, or deletion of your personal information by contacting us at sendhelp@chaosandchecklists.com. We may need to verify your identity before responding. We may retain information when necessary or permitted by law, such as transaction records or information needed to honor an unsubscribe request.

Depending on where you live, applicable privacy laws may provide additional rights, such as the right to request a copy of your information or to object to or limit certain processing. To make a request, contact us using the details below.

Security

We use reasonable measures designed to protect personal information. No method of storing or transmitting information is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can review and address the matter.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and change the “Last updated” date above. Your continued use of the website after an update means the revised Policy applies to your subsequent use.

Contact Us

For questions or requests about this Privacy Policy or your personal information, contact:

Chaos & Checklists
Pen Pirate Studios, LLC
Winter Haven, Florida
sendhelp@chaosandchecklists.com